I.T. Help Desk

Tech Support Made Simple

Your quickest path to answers and step-by-step directions for common issues.

Start with our quick guides for passwords, MFA, Wi-Fi, Outlook on your phone, remote access, website issues and more. Browse the categories here or search the entire OTC Knowledge Base. Most fixes take just a few minutes following the step-by-step instructions. If you aren’t able to find the answer you are looking for, submit an IT Helpdesk ticket and include a brief description and relevant information so we can help.

Submit a Ticket

If you weren’t able to find the help that you were looking for in our knowledgebase articles or need more advanced assistance, submit a help desk ticket and someone will reach out to assist.